mary-kay-thompson

About Mrs. Rooter®

Mary Kennedy Thompson

Executive Vice President, The Dwyer Group®,
President, Mr. Rooter® Corporation

Mary became the president of Mr. Rooter Corporation in 2006 and was named executive vice president of The Dwyer Group® in 2014.

Mary served eight years in the U.S. Marine Corps as a logistics officer and achieved the rank of captain. She began franchising in 1994 when she opened a Cookies by Design® franchise. By 1997, she opened two additional locations. Mary was promoted to president in 2004. Mary led the company in market penetration and sales, earning awards for Top Performer, Outstanding Customer Service and Masters Award.

At the end of her first year as president of Mr. Rooter Corporation, U.S. Business Review selected Mary as one of its 2007 Editor’s Choice Executives of the Year. She is also vice chairman of the International Franchise Association’s (IFA) VetFran Committee and has earned her certified franchise executive designation from the IFA Educational Foundation.

Under Mary’s leadership, Mr. Rooter has been included in many prestigious rankings, including Entrepreneur Magazine’s Franchise 500, Franchise Business Review’s Franchisee Satisfaction Award, PHC News Top 100 Contractors and USA Today’s Top 50 Franchises for Veterans.

Mary graduated from the University of Texas in 1984 with a bachelor’s degree. In 2002, she completed the mini MBA program in franchise management from the University of St. Thomas College of Business.